Shipping Policy

GoldenNeo Shipping Policy

At Golden Neo, we strive to provide a smooth and reliable delivery experience for all our customers. Below, you’ll find important details regarding our shipping policies, times, and costs.

 

Processing Time:

• All orders are processed within 1-2 business days.

Shipping times may vary depending on your location and any potential customs delays. We work hard to meet these estimates but cannot guarantee delivery by a specific date.

Shipping Costs:

• Standard Shipping (Europe): €3.50
• Priority Shipping (Europe): €5.00
• Unfortunately, shipping outside of Europe is currently unavailable.

Tracking Your Order:

Once your order has shipped, you’ll receive an email with tracking details, allowing you to monitor your package until it arrives.

Lost or Delayed Packages:

If your package has not arrived within the estimated time frame, please contact us at golden.neo.jewels@gmail.com, and we will assist in tracking or initiating a claim with the courier.